Shopping Cart 0 item

Help Center

Customer Service

My Account

Information

Shipping Guide

Expedited Shipping To Europe by Eu Express—No Tax


To save customers’ money and time to get really affordable product from China, we offer free tax policy to European countries by Eu Express shipping method from 27th, Oct.2015

Shipping efficiency:6-9 business Days




 No Customs Tax or VAT for these countries

(1). USA, Canada, Australia.Ukraine,Russia
(2). Spain,Portugal, United Kingdom, France, Germany, Italy, Belgium,
Bulgaria Austria, Croatia,Czech Republic, Denmark, Estonia, Finland, Hungary, Luxembourg, Latvia, Romania,Slovenia,Sweden, Lithuania, Romania, the Netherlands, Poland, Slovakia, Ireland, Greece
(3). Hong Kong, Taiwan, Singapore


* For upon counties, we promise that we will afford customs fees if your order is stuck in custom


Why no customs fee?

For European Express/expedited shipping, First, we ship the package to France via SF-Express and pay tax in advance by our company if any tax involved. After the package arrived at facility, and it will be delivered to your door via Chronopost express. So it's a smooth shopping process for buyer, just place order and wait for a few days, the shipping carrier will contact you to deliver the package to your address without any custom annoyance.

Website to track the parcel:

www.sfb2c.com

www.chronopost.com

After our shipment, in 1-2 days, we will get tracking NO.and update to your email and your account, then you can track on www.sfb2c.com, and one it reached France, you can track it on both www.sfb2c.com and www.chronopost.com




  FOQ
1) How long it will take to ship from your company after my order confirmation?

We Ship products out usually within 12-24 hours after your order confirm.

 

2) What couriers/shipment methods do you use?

We usually ship by DHL, UPS, Fedex, EMS, HongKong Post, China post. It depends on your option when you order.

 

3) How and When can I get tracking NO.?

 SpeMall.com will send you tracking No. to your email within 12 hours after the products shipped

 

4) : What is the tracking website?


The tracking websites are mainly as follows:

2015 SF airmail post:http://sfb2c.com/?a=trackEn

www.17track.net

DHL: www.dhl.com
 
UPS: www.ups.com
 
TNT: www.tnt.com

Fedex: http://www.fedex.com/cn_english/

Russia Express: First trip tracking:

http://www.ec-firstclass.org

When package reached Russia, 2ed trip tracking:
http://www.wld.ru/
Dutch post(Nertherlands post):To Western Europe, many packages are shipped by Duth post
First trip track:http://www.springglobalmailtracker.com

After it reached to Netherlands, it can be tracked:www.17track.net or your local postal office website.

HK GSS: http://app3.hongkongpost.com/CGI/mt/enquiry.jsp

China Post: http://intmail.183.com.cn/item/itemStatusQuery.do?lan=0
or www.sao.com  
or http://www.17track.net/IndexEn.html


HK EMS: http://app3.hongkongpost.com/CGI/mt/c_enquiry.jsp

Singapore Post: http://www.singpost.com/index.php
or www.sao.cn /www.17track.net

Singapore EMS: http://www.speedpost.com.sg

EMS: http://www.ems.com.cn/english-main.jsp

HongKong post: http://app3.hongkongpost.com/CGI/mt/c_enquiry.jsp

All in one tracking website:  http://www.17track.net/IndexEn.html


5): Why My tracking number is not working?

After Package has been shipped from SpeMall.com, it will usually take 1-3 business days to process by Post, Please wait a little more time and try again later.


6) Can you estimate the delivery time to my destination?

By DHL, UPS or FedEx, it usually takes 3-5 working days to most of countries among the world, and EMS takes 5-7 working days. Hongkong post or China post takes 10-18 working days.


7) How do I know the shipping cost directly before I order?


 Pls click: ”Shipping cost” button, which is on the right side of description for each product, and then choose your destination country, shipping cost, shipping method, and shipping time details  will be displayed there.


8) when I need to tell for you to mark exactly my invoice ordered tablets as 18usd for each? do I need to specify it before I will make order or after?
When you placing order, in the check out page, pls leave the message in the postscript area, then it will be declared accordingly

9) If my product meets custom check, what should I do?
Pls contact spemall.com (by email: service@spemall.com or live support: after purchase )first before any execution about your order, then we will send you relevant instructions to get it efficiently and economically.



Free Shipping Terms:

1, Shipping Method and destination countries
For free shipping without tracking NO., we post your packages mostly by China Post air mail, the estimated time is 20 -40 working days, and it reach most of the countries and regions in the world. 

2, The limitation of product value of free shipping

Free shipping is only available for product value under $25USD, as Free shipping or reg mail is to send by China post, it is not safe and not fast to send large value product, But with consideration of this, we offer 60% offer for expedited shipping and standard shipping(with insurance), then expedited shipping and standard shipping cost is very low, and they delivery efficiently and safely.

3, The limitation of free shipping, Reg mail and standard shipping
For 
single product with weight more than 2 kgs, it can not be shipped by air mail(China post or Singapore post or Hongkong post), as air mail only ships each package below 2 kgs. But if you place many items, and each item’s weight is under 2kgs, no matter the total weight, you can still choose free shipping, and we will split your order into several parcels.


3, Tracking
For registered air mail, it can be tracked on website; the tracking website is as follows:
China Post:http://intmail.183.com.cn/item/itemStatusQuery.do?lan=0
HK Post: http://app3.hongkongpost.com/CGI/mt/c_enquiry.jsp

All in one tracking website:  http://www.17track.net/IndexEn.html

and www.track-trace.com